Shipping Policy
Order Processing
All orders placed on this website are reviewed and processed within 1–2 business days after payment has been successfully completed. Orders placed on weekends or holidays will begin processing on the next business day.
Orders will not be fulfilled until payment is confirmed.
Payment & Order Confirmation
Once payment is successfully completed, customers will receive:
• An order confirmation email
• A payment confirmation email
Orders that remain unpaid will remain in a pending status and are subject to cancellation.
Orders are typically shipped within 1–3 business days after payment confirmation.
Estimated delivery times vary based on destination and carrier but generally range between 3–7 business days after shipment. Shipping timelines are estimates and are not guaranteed.
Tracking information will be provided via email once the order has shipped.
Lost,Delayed,or Damaged Shipment
Once an order has been shipped, delivery timing and handling are the responsibility of the shipping carrier.
If a shipment is delayed, lost, or damaged in transit, customers should contact the carrier directly using the provided tracking information. While we will make reasonable efforts to assist, we are not responsible for carrier delays or delivery errors.
Fufillment Limitations
We reserve the right to delay, cancel, or refuse fulfillment of any order due to:
• Payment issues
• Inventory availability
• Compliance requirements
• Suspected fraudulent activity
Contact
For questions related to shipping or fulfillment, please contact us at:
info@eternapeptides